FAQ
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Frequently Asked Questions
We offer a wide range of outdoor gear including tents, sleeping bags, cookware, lighting, backpacks, portable furniture, safety tools, and more — everything you need for a comfortable camping experience.
Orders are typically processed within 1–3 business days. Standard shipping takes 3–5 business days, depending on your location. You’ll receive tracking information once your order ships.
Yes! We offer return or exchange item with in 3-5 days timeline. For concerns please review our return and refund policy
Absolutely. Whether you’re new to camping or an experienced hiker, our gear is designed to be user-friendly, durable, and reliable in all kinds of outdoor conditions.
You can reach our support team via email at [email protected]. or through our Contact Us page. We usually respond within 24 hours on business days.
Yes, most of our products come with a standard 1-year warranty against manufacturing defects. Specific warranty details can be found on each product page. If you experience any issues, our support team is here to help.