1. Return Eligibility

We accept returns for defective or damaged items within 1-3 days of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it.

2. How to Return an Item

To initiate a return, please contact us at [email protected] within 1-3 days of receiving your order. Provide your order number, a description of the issue, and photos of the item if it is damaged or defective.

3. Refund Process

Once your return is approved, we will process your refund. Since we only offer cash on delivery, refunds will be issued through a direct bank transfer or an alternative agreed-upon method. Please allow 1-3 days for the refund to be processed once the returned item is received.

4. Non-Returnable Items

We do not accept returns for items that have been used or altered, or if the original packaging has been damaged. Any items that are marked as non-returnable at the time of purchase are also excluded from our return policy.

5. Shipping Costs

The customer is responsible for any return shipping costs unless the product was received damaged or defective.

6. Exchange Policy

If you would like to exchange an item, please follow the return process outlined above. Upon approval, we can arrange for a replacement or offer you a refund, depending on stock availability.

If you have any questions about your return or refund, feel free to reach out to us at [email protected].